Was in the store for about 4 hours. The Cindy did everything she could to help me. It's not her falt that the people on the other end of the line refuse to do their jobs. And when they make a mistake they blame it on someone else. Cindy and Jake are always a big help. I just wish that AT&T didn't keep changing things. AT&T is the only network that works well where I live.
Absolutely the worst in store experience I've ever witnessed in my almost 40 years on Gods green earth. Went there 3 times. Bad uninformed advice cost me 8 hours of my life. Besides the time that I'll never get back the customer service is hideous. The entire time I was "getting helped", the guy that was helping me was constantly tending to other customers even though there was another worker staffed. My visit to the store was prolonged due to the poor customer service. I've never publicly rated or written a complaint about any business, but my negative experience has left me flabbergasted. I hope they can use this negative review to turn about a more positive experience for others who might visit, but I will likely never return to this store
Been here over an hour. Not a single person said anything to me. Very unprofessional associates. All of them need to be retrained.
Walked in, no one even said hello..found and signed into a sign in sheet after just standing inside door for a few min without any acknowledgement, waited 20 min without a single worker saying anything to us. 3 workers in main room and not maybe 5 customers.. ended up leaving.. unprofessional
I was a bit skeptical about switching back to AT&T Uverse Internet, and as soon as I walked into the door, I was greeted with friendly employees. The manager named Donnie, was very knowledgeable(I guess he has to be, he's the manager), kind, and treated us as if we weren't "just another customer". He went over promotions and deals going on and did not pressure us into anything we didn't feel comfortable doing. He got us set up with the best plans and I would highly recommend him for help. The other employees all seemed very nice, as well. We're very satisfied with Donnie and the effort he showed to help us find our best options.
Will never come back to this location. I will drive to Eureka instead on coming back here.
At T is a US Electronics Store based in Union, Missouri. At T is located at 24 Silo Dr, Union, MO 63084, USA.
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