Didn't have any issues besides personal issues. The car was clean and ran great. I enjoyed my trip. :)
Poor customer service. Car was filthy inside and out. I had to clean it just to see out the windows. Ask me to come in and switch cars, so I came in and she had forgotten about me & did not have a different car. She took my phone number again, so I could get a different car before the end of the week. Never heardrum a word from anyone. Guess they forgot again!
I had never used Hertz before, but as a Wal-Mart employee we get a discount do I thought I'd try it out. I picked mtg car on line, that was nice, and I paid then too. I liked that because it broke up my purchase into different weeks. When I got to the agents office she was nice and friendly. We added our insurance and upgraded for just a little more. The car was clean and comfortable. On our return it went smooth. We bought the full tank package so we didn't even have to go to the gas station before dropping it off.
I rent a car weekly and have always had an excellent experience. I use the Hertz in Union, MO and Debra and been terriific!
Very friendly and car rates are very reasonable.
Hertz is a US Car Rental based in Union, Missouri. Hertz is located at 1028 Halligan Estates Rd, Union, MO 63084, USA.
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